FREQUENTLY ASKED QUESTIONS

Welcome to the Magnolia Floral Designs FAQ page! Here, you'll find answers to common questions about our floral arrangements, delivery options, pricing, and customization services. Whether you're curious about the types of flowers we use, how to place an order, or our policies on returns and cancellations, this section is designed to provide you with all the information you need. If you can't find the answer to your question, feel free to contact us directly—we're always here to help make your floral experience as beautiful and seamless as possible.

What is the best way to place an order?: The best way to place an order with Magnolia Floral Designs is to contact us via email at magnolia92@yahoo.com. This allows us to provide personalized service and ensure all details of your floral arrangement are tailored to your preferences. In your email, please include information about the type of flowers or arrangement you desire, any specific colors or themes, the delivery date and address, and any special instructions. Our team will promptly confirm your order and address any questions you may have to make sure your experience is seamless and satisfactory.
Where are you located?: We are located in the charming town of Granger. We look forward to meeting you and helping you find the perfect flowers for any occasion. Personal consultations can take place at any convenient location by scheduling an appointment.
When do I need to place my flower order?: For large events, such as corporate gatherings and weddings, we require at least a 4-week notice to ensure we can accommodate all your floral needs and provide the highest quality service. For smaller floral events, we can often accommodate your order on shorter notice, but we prefer at least a one-week lead time to ensure availability and the freshest flowers. If you have any specific timing concerns, please contact us, and we’ll do our best to accommodate your request.
What payment options do you accept?: We accept payment by cash or check. For large events, such as weddings and corporate gatherings, we also offer flexible payment plans to help you manage your budget. If you have any questions about payment options or need more information about our payment plans, please contact us for further assistance.
Do you use fresh or artificial flowers?: We work with both fresh and artificial flowers to cater to your specific needs and preferences. Our team will collaborate with you to select the best option based on your event, budget, and desired aesthetic. Whether you prefer the natural beauty of fresh flowers or the long-lasting appeal of artificial ones, we are here to create stunning arrangements that meet your expectations
Do you have a cancellation policy?: We require a non-refundable deposit on all orders. If your event is changed or canceled, we can apply a partial credit towards any future floral events, provided we receive at least two weeks' notice. Cancellations made with less than two weeks' notice will not be eligible for a credit or transfer. If you have any questions about our cancellation policy, please contact us for more details.